Welcome to 911Lawyer, doing business as 911Auto! These Terms of Service (“Terms”) govern your use of the website located at https://www.911auto.com (the “Site”), any associated services or features (collectively, the “Services”), and any content, information, or functionality offered on or through the Site. By accessing or using our Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please discontinue use of our Site and Services.
911Lawyer (“Company,” “we,” “us,” or “our”), doing business as 911Auto operates a platform dedicated to connecting individuals and businesses (“Clients” or “Users”) seeking legal services with licensed attorneys (“Attorneys”). We maintain a directory of Attorneys, sourced both from public directories and direct Attorney sign-ups. We verify basic Attorney credentials (e.g., bar admissions), though we do not guarantee their completeness, accuracy, or ongoing validity. We provide attorney-matching services using the information Clients provide. We offer a Q&A forum where Clients can post general legal questions, which Attorneys may answer at their discretion. We facilitate online scheduling for Clients to book appointments with Attorneys. 911Lawyer, doing business as 911Auto is not a law firm and does not provide legal advice. No attorney-client relationship is formed between 911Lawyer, doing business as 911Auto and any User or between 911Lawyer, doing business as 911Auto and any Attorney by use of this Site or Services. Any attorney-client relationship formed is exclusively between the Attorney and the Client.
You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Site or Services. By accessing or using the Site, you represent that you have the legal capacity to agree to these Terms. Your use of the 911Lawyer, doing business as 911Auto website and any related Services (“Service”) constitutes your binding acceptance of these Terms of Service (“Terms”), including any modifications that we make. These Terms form a binding and enforceable agreement between you (individually and in any capacity as an employee, officer, agent, partner, or other representative of an organization you use the Service on behalf of) and 911Lawyer (“Company,” “we,” or “us”), doing business as 911Auto. By using the Service, you acknowledge and agree that you have fully read, understood, and agree to be bound by these Terms as if they were printed on paper and signed by you. If you do not agree to be bound by all of these Terms, you must immediately discontinue use of the 911Lawyer, doing business as 911Auto website and all Services. Although the registration process may require you to “click-through” or otherwise affirmatively agree to these Terms, these Terms are binding on you regardless of your registration status, solely by virtue of your use of the 911Lawyer, doing business as 911Auto website or Services. We may modify these Terms at any time and will post the revised Terms on our Site with an updated “Last Updated” date. Your continued use of the Site or Services after any changes are posted constitutes your acceptance of the revised Terms.
Certain features (e.g., Q&A forum, scheduling) may require you to create an account. You agree to provide accurate and current information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Attorneys may register for a free listing (valid for one year, provided they submit a video presentation) or opt for paid membership or featured listings. By creating an Attorney profile, you represent that all information (including name, bar admission details, and practice areas) is truthful, accurate, and current. Attorneys are solely responsible for complying with bar regulations and other rules concerning attorney advertising and communications. You are only permitted to upload a photo headshot of yourself to your attorney profile. Photos that include any text, including law firm or other third-party branding, animals, landscapes, plants, other objects, or cartoons may be removed at our discretion.
An Attorney can list their practice area(s) and credentials free of charge (subject to fulfilling certain requirements, such as a video submission). Attorneys may purchase premium listings or featured placements to increase visibility. Fees for such services are handled through our third-party payment processor, Stripe. Clients can post general legal questions, which Attorneys may answer for free. Based on the information Clients provide, the Platform may suggest certain Attorneys who appear suitable for the Client’s needs. Clients can request or schedule appointments online through the Site, though the final arrangement (including rates and payment) is between the Client and the Attorney. We do not guarantee that any matched Attorney will be the “best fit” or will achieve any particular outcome. Users should perform their own due diligence before hiring an Attorney. We may integrate AI-powered chatbots for preliminary guidance or intake assistance. The chatbot’s responses are for general informational purposes only and do not constitute legal advice. Users should consult a qualified Attorney for personalized legal advice.
Payments for Attorney subscriptions, premium listings, or any other paid feature on 911Lawyer, doing business as 911Auto are processed via Stripe. By making a payment, you agree to Stripe’s terms and conditions. 911Lawyer, doing business as 911Auto does not directly store payment information (such as credit card numbers), though we may store transaction records (date, amount, method). For premium listings or paid subscriptions, refunds may be granted at our sole discretion. Please contact us at info@911lawyer.com for any refund-related inquiries. No refunds are provided for third-party legal services negotiated directly between Attorneys and Clients.
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